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Unable to create cache file

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jrscott
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Joined: 2007-10-04

I have checked out the source version this week and done a clean install by running an ant clean and deleting the .wonderland-server directory to remove any old versions.

However when I now run it from a Windows client I get a Cache Resources window appearing stating: 'Unable to create cache file: The filename, directory name or volume name is incorrect.'

I have tested this on 3 PCs to check that it isn't a local issue. I have a demonstration to run next week so it would great if someone has a work around or fix for this please?

John

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matty_x
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Joined: 2008-06-16

We're getting the softphone ringing on every client as soon as the world loads as well.

jprovino
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Joined: 2007-03-29

It sounds like there are firewall problems.

Can you send the voice bridge and softphone logs to me?

joe

jrscott
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Joined: 2007-10-04

For me this appears to be problems with rev 4345. Not only did I have the 'Unable to create cache file' problem and the problem with the sound but I also found that I couldn't get firefox running in the world.

I have now reverted to rev 4343 and everything is working again.

bernard_horan
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Joined: 2007-06-04

John

I can log in fine from WinXP. However, I'm getting some strange audio artefacts. Do you see any exceptions printed on the client log?

regards

Bernard

bernard_horan
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Joined: 2007-06-04

hmm, the strange sound seemed to be due to the client picking a crappy driver at startup. When I switched drivers it was fine.

B

jrscott
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Joined: 2007-10-04

Joe,

Despite the admin page stating that the voicebridge ports were correct we found that when we used telnet it showed the first and last ports to be 0. Setting these using telnet worked so something is strange here.

Still have the Unable to create cache file when I log in using Windows.

jprovino
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Joined: 2007-03-29

The first line in the voicebridge log should say "Executing:.."
This will show all of the arguments.

What version of wonderland are you running?

Can you try running the latest trunk?

I seem to remember fixing this problem a while ago.

joe

jrscott
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Joined: 2007-10-04

Joe,

We do have sound working but only by using telnet to set the first rtp. Eventhough I'd used Server Admin via a browser to set these we still found that when we used telnet they were shown as being zero. So does appear to be a bug I think.The log file is as below.

I'm running rev4345 which I downloaded on Tuesday.

Log file is:
Log
Executing: [/usr/lib/jvm/java-6-sun-1.6.0.16/jre/bin/java, -cp, /home/mirtle/.wonderland-server/0.5-dev/run/voice_bridge/run/lib/ant/ant-launcher.jar, -Dant.home=/home/mirtle/.wonderland-server/0.5-dev/run/voice_bridge/run/lib/ant, org.apache.tools.ant.launch.Launcher, -Dvoicebridge.long.distance.prefix=1, -Dvoicebridge.webserver.url=, -Dvoicebridge.status.listeners=, , -Dvoicebridge. first.rtp.port=10000, -Dvoicebridge.last.rtp.port=10099, -Dvoicebridge.control.port=6666, -Drunner.location=localhost, -Dvoicebridge.local.hostAddress=, , -Dvoicebridge.sip.port=5060, -Dvoicebridge.sip.gateways=, -Dvoicebridge.outside.line.prefix=9, -Dvoicebridge.sound.cache.path=/home/mirtle/.wonderland-server/0.5-dev/run/voice_bridge/run/audiocache, -Drunner.name=Voice Bridge, -Dvoicebridge.international.prefix=011, -Dvoicebridge.password.file=, -Dvoicebridge.sip.proxy=, -f, /home/mirtle/.wonderland-server/0.5-dev/run/voice_bridge/run/run.xml]
Buildfile: /home/mirtle/.wonderland-server/0.5-dev/run/voice_bridge/run/run.xml

bernard_horan
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Joined: 2007-06-04

John

does this only happen on Windows clients? Running Vista? As admin?

B

jrscott
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Joined: 2007-10-04

It was ok when I accessed via Ubuntu but this happened when accessing from Windows XP and Vista.

bernard_horan
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Joined: 2007-06-04

Have you tried deleting the .wonderland directory on the clients? Is there enough disk space on the clients for the cache? Where is the user's .wonderland directory? On local disk or over the network? If the latter, is there a permission problem?

B

jrscott
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Joined: 2007-10-04

The users .wonderland directories are all on the local machines and all have lots of disk space so I don't think that is the problem.

As an added issue I now find that I get ringing tone in my headset as soon as I login.

The revision I'm running is rev 4345.

jprovino
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Joined: 2007-03-29

Can you send me the voice bridge log and the softphone log?

thanks.

joe