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Doubleclicking shortcut to Java-based program...nothing happens

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el_duderino
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Joined: 2009-02-20
Points: 0

Hi All,

I apologize on forehand if I am on the wrong spot for this matter...

I am glad I've found this forum, hopefully some of you knows how to fix a little problem.

I've downloaded trader software from my new broker (IB), it's an .exe file, after installing it is based in C:/Program Files, and it creates a short cut on on my desktop for easy start-ups. I found out on other forums, this piece of software is Java-based. It's a stand-alone (or desktop version), additional to the web-version with less capabilities.

So far so good. But when I double-click on the short cut-icon, nothing happens. I have tried it many times. Helpfiles tell me to have the latest Java installed (I believe it's 6.12 now?) and remove older version, what I did. Also, close all other programs running and give it freeway through the firewall. Rebooted. All of this I did.

Folks on the other forums could not help me out. Also my new broker couldn't help me. So I landed this forum, loaded with Java profs as it seems.

Could anyone suggest what I should do??

As matter of additional information, I uploaded the file here, if you wish to see it more in dept. It is located here: http://drop.io/x5ohijc

Below a print-screen of the files which are in the program file.... i hope that's helpful for you...

http://img210.imageshack.us/img210/3995/screenshot2vh6.jpg

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rturnbull
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Joined: 2005-08-27
Points: 0

I would try running your program from the command prompt.
Sometimes java programs write error output to the console which disappears when running
from the desktop.
You may see some information that may help