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Error 25099: Unzipping core files failed.

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qu0ll
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Joined: 2006-12-09
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I am getting this error trying to install the Java 6 Update 10 b25 JRE on a Windows Server 2003 machine. The install progresses for a few minutes and then when it gets to the "Registering product..." phase this error comes up.

The only thing unusual about this machine is that I previously (months ago) ran a JRE 6 install that I had to kill manually after 4 hours of inactivity and then I had to manually clean up the registry to get the installer to not think that Java was already installed. I am sure this has something to do with it but I do not know where to start looking for a solution to this problem.

Any suggestions?

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
Qu0llSixFour@gmail.com
[Replace the "SixFour" with numbers to email me]

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marriealen
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Joined: 2010-11-21
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Use a tool available at http://pathtoodeep.com ,it helped me also in such similar problem

bubba88
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Joined: 2009-08-01
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THANK U SOO MUCH FOR THE INFO....

skraman
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Joined: 2009-07-25
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Do you still have the problem related to the installation of Java 6 version 14 (I do see earlier posts also from you). if you do have, the easy solution will be as was suggested earlier by DerekBrown: "go to the program files folder in your c drive (if you use that to install all program directories) and delete the Java folder and try reinstalling the new version"

it could save your time, if you down load the version which helps you install off line. that way, you do use your bandwidth and time downloading repeatedly and attempting re-installation.

Thanks Derek!!

mrsleone
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Joined: 2009-08-03
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Thank You . I have Windows XP and I went to the core where the program files are to delete Java. You have been so helpful. I kept trying all of the other suggestions in the hope that it would eventually work. Ha! Thanks again.

bubba88
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Joined: 2009-08-01
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OMGGGGGGGGGGGGGGGGGGGG LAKE THANK U SOOOOO MUCHHHHHHHHHHH FOR DOING IT STEP BY STEP IM SOO HAPPYYY MAN I SWEAR I CALLED GEEK SQUAD AND THEY DID NOT HELP FOR ISH JUSS SO DAMN POINTLESS AND THE JAVA HELP SYSTEM SURE DIDNT DO ANHTHING I WAS GOING INSANE FOR 5 DAYS WITH THIS THANK UUUU SOOO MUCHHH AND TO EVERYONE ON HERE WHO GOT EVERYONE OUT OF DA SCARE LOL WE NEED OUR MUSIC!!!!!!!!!!!!!

Message was edited by: bubba88

lakeconroepenny
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Joined: 2009-07-21
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> I found the way to fix this problem.
> Go my computer
> Open (C:).
> Go to Program Files.
> Find Java Folder and delete it.
> Then after deleting java folder go to your
> Recycle Bin and delete it from there also.
> Then go back to java.com. OR Link below
> http://java.com/en/download/inc/windows_upgrade_xpi.js
> p
> & Download JAVA that is how I fixed this problem for
> me.
> [u][i][b]MY COMPUTER IS WINDOWS XP!!!!![/b][/i][/u]
> [i][u][b]I DIDN'T GO TO WINDOWS TASK MANAGER TO
> DELETE ANY JQS.EXE.
> I DIDN'T FIND ANY JQS.EXE UNTIL I WAS ALREADY
> DOWNLOADING JAVA AGAIN.[/b][/u][/i]
> [u][i][b]I DIDN'T TRY DELETING I LEFT BE.[/b][/i][/u]

Dear Derek, This is the only one that would work for me. I just registered so that I could thank you for this information.
You are super. Happy Trails, Penny, TX

bubba88
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Joined: 2009-08-01
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OH AND I REGISTERED JUST TO LET U KNO DIS

kywin
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Joined: 2009-07-18
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Hi DEREKBROWN_1989, Thank You So, So, So Much!!!!! [Please see my other post]

Message was edited by: kywin

hmab
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Joined: 2009-06-16
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It took forever to find this post, thank you soo much, I have been working on this for months...

anomunus
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Joined: 2009-06-14
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omg it worked thnx so much
i signed up just to say that...

pamela1956
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Joined: 2009-06-09
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I had to register to thank you derekbrown. I have been trying to work through this for a couple of days. I tried your solution and it worked. Thank You so much for posting.

cynthiablue
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Joined: 2009-05-20
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I'm writing to thank you all. I used JavaRa which came close to solving the problem. After using their program the problem still existed, I then located the Java Folder in the Programs Folder (Windows XP) and deleted it and what do you know, I was able to install Java 6. I spent two hours in the early hours of the morning trying to fix the problem. It was really satisfying, having put in the time, reaping the reward. I couldn't have done it without you.

joestanley
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Joined: 2009-05-01
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Thanks!! Uninstalling all previous Java and killing jqs.exe in Task Manager worked!!

patsojud
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Joined: 2009-04-10
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Dear Sir, I am a neophyte with my computer. Can you walk me through the taskkill process in Task Manager? I too uninstalled Java and now cannot restore it.

tsuther1985
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Joined: 2009-04-07
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how do i find jqs.exe?

plumeria
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Joined: 2009-03-23
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philallen, you are awesome, amazing, intelligent... it worked for me too. Thank you bunches!! I registered just so I could thank you. I even submitted a comment card to java.com informing them about you and how you solved the problem. Well have a great day. Your fan.

kanga10002
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Joined: 2009-03-06
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Like tslugmo I also registered just to thank philallen. I have been online for about 4 hrs total today (3/6/09) trying to find a fix and following a lot of other options without any resolution. Now I did not find jqs.exe in my task manager so I did a search for “jqs.exe” and found it program file/java etc… I deleted just that one exe file, tried to download java again, and did not work. So I decided to keep just the java folder and deleted the jre6 folder, which included everything but the java folder itself, kept it in the recycle bin just incase I it did not work and needed to restore. Then like music to my ears… Java finally downloads with no hesitation. What a relief. Thank you philallen on the great tip to the end of my troubling day!

alpanfilo
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Joined: 2009-03-07
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LIKE many here I registered just to thank Philallen (and you all as well) for helping me solve these installation failing problem that was driving me mad... thanks so much.. all the best
alpanfilo

puffythepooch
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Joined: 2009-03-07
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I just fixed this problem. I originally uninstalled the old JAVA version using the Control Panel/Add Remove programs, but it didn't remove all the files in the JAVA folder. I went to the Explorer/All Programs/JAVA and deleted as many files I could. There were a few application files that the system didn't let me delete, so I moved those files to the Desktop. Once the JAVA program folders were gone from my hard drive, I was able to install the new version of JAVA without any problems. Once the new version of JAVA was installed, I was able to delete the files that I previously moved to the desktop. It works - try!

mainemeaker
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Joined: 2009-05-31
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Followed your instructions and also killed the update scheduler which was not killed and low and behold, it installed perfectly, so I will now go back and delete single file I couldn't put in the recycle bin. Thanks to all!

tslugmo
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Joined: 2009-03-04
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I also registered just to thank philallen. Saved me a lot of time searching for the answer. Thanks!

synergymus
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Joined: 2009-03-02
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I just registered and replied just to give philallen props. I've been having failed upgrades for a couple of months and so far I've just ignored them. Today I decided to get it done. Found this post right away and BAM fixed. Love IT. Thanks much!

Seems like a major bug/problem anyway know what causes this?

ericmanoa
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Joined: 2009-03-01
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I stumbled onto the same fix
jqs.exe was the same culprit in my install as well. I wish I had stumbled upon your post earlier.

drewproject86
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Joined: 2009-02-24
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dude you are amazing philallen...it worked for me too...this should be put on the error page on how to fix it :)....thank you so much....

geminigemini
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Joined: 2009-01-20
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Thanks SO much Philallen. I have been emailing back and forth with Sun Microsystem re this problem since the middle of December and they had not yet solved it. I 'thought' I had deleted all the bits and pieces but hadn't so I took your advice ... "I solved the problem by killing the task jqs.exe Which was still running as service despite a complete uninstall of all java plugins" and it worked!!!!! I was then able to download Java without problem. Thanks!!!!

cgstevens
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Joined: 2009-09-05
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Chris -

Thanks so much for the knowledgeable posting. After almost two hours of trying, using your suggestion, the upgrade went quickly and smoothly.

Thanks again

scubeesnax
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Joined: 2009-08-26
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WOW! This really works. Even the tech guys at AT&T couldn't figure it out. All I did was delete the program files/java and the /sun folders and BOOM, clean install. Thanks for this post. You really saved me!

I sure wish the FAQ/Error page folks at Java download would post your answer on their website, which gives useless advice that doesn't work.

Thanks again!

Eric

webduck
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Joined: 2009-08-18
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> I would make sure the %ProgramFiles%\Java\jre6\ and
> %APPDATA%\Sun\Java\jre1.6.0_10\ directories are
> empty.
>
> Are any of the Java files still in use? Try
> rebooting or using ProcessExplorer to find files that
> are still running out of the jre6 directory.

Add me as another appreciative person who followed your advice and checked my files, deleted the ones in the jre6 folder and FINALLY got java to install all the way. Thank you so much!!

fpie
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Joined: 2009-08-11
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Thank You SOOO MUCH christopherg!!!!
Just like brucemc77 I had the exact same experience and wasted 2-hours of my time following the instructions on the Java site - what a waste!
Your solution worked like a charm. Thanks again!
What is wrong with the Java people...?? you'd think they know their stuff....... yeah right!!

mike66666
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Joined: 2009-08-08
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"christopherg

I would make sure the%ProgramFiles%\Java \jre6\ and %APPDATA%\Sun\Java\jre1.6.0_10\ directories are empty.

Are any of the Java files still in use? Try rebooting or using ProcessExplorer to find files that are still running out of the jre6 directory. "

Thank you, christopherg.

All I had to do was a quick serarch for %ProgramFiles%\Java and then file shred the whole folder after I uninstalled everything!

Thanks f

myristicanz
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Joined: 2009-08-03
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THANK YOU Christopherg

I signed on just to say thank you. Your help was greatly appreciated.

101010michel
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Joined: 2009-07-23
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Christopherg thanks, it fixed my problem and java is working fine.

Christopherg's fix
I would make sure the %ProgramFiles%\Java\jre6\ and %APPDATA%\Sun\Java\jre1.6.0_10\ directories are empty.

Message was edited by: 101010michel

stcuthbert
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Joined: 2009-07-17
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Dear Christopher,

I am having java installing problems and have posted a question on the site I have use java with thinkbroad speed check for many years and it is still working on my laptop,

Could you please adise what the % symbols mean in your solution?
What is process explorer?

I have widows XP pro
Thank you
tom

sybe
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Joined: 2009-07-17
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Christopherg

Your solution works good for me.
I deleted the old directory so i got java on my pc now.

Thank you for your effort.

greetz sybe

cameo
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Joined: 2009-08-28
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[b]I too have tried the 25099 error correction page and no go! Please share the information with me on how to get theis fixed-HELP!!!!!!!
Donna[/b]

llayton9
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Joined: 2009-05-20
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I have uninstalled all old verrsions of Java, and when trying to download your latest version I get the 25099 unzipping core files failed. I've followed all the work arounds on your web page for the 25099 error. Non seem applicapable.

bikinibeegee
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Joined: 2009-10-03
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OK, Everything was fine until I went to install update 16, started getting the error 25099, about not unzipping files, well, I have tried this with each updated ver, and get the same message. I uninstalled java from add remove, brought up task man, but there are java files in alot of other files.
Did anyone mention to disable the browser extensions in IE before doing all this deleting and removing?
I just haven't got the exact method, ie 123 etc. in order to get this fixed. The only java ver that I can download & install is 6.0.0.105.
Can someone show me the exact method to get this fixed and a up to date update?
thankx, beegee

bikinibeegee
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Joined: 2009-10-03
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Also, I didn't see, of coarse I'm in a hurry, blind and trying to cook, fix pc & cut some grass, that you needed to edit the registry. All the other post that I looked at just used the words "delete".

derekbrown_1989
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Joined: 2009-05-06
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I found the way to fix this problem.
Go my computer
Open PRESARIO (C:).
Go to Program Files.
Find Java Folder and delete it.
Then after deleting java folder go to your
Recycle Bin and delete it from there also.
Then go back to java.com. OR Link below
http://java.com/en/download/inc/windows_upgrade_xpi.jsp
& Download JAVA that is how I fixed this problem for me.
MY COMPUTER IS WINDOWS XP!!!!!
I DIDN'T GO TO WINDOWS TASK MANAGER TO DELETE ANY JQS.EXE.
I DIDN'T FIND ANY JQS.EXE UNTIL I WAS ALREADY DOWNLOADING JAVA AGAIN.
I DIDN'T TRY DELETING I LEFT BE.

john666
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Joined: 2009-10-02
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easy fix. This is what I did. Open regedit.exe HKEY_LOCAL_MACHINE/software/Java delete it (java). Then go program files/Java/click jer6 delete everything in jer6. Your good to go. worked for me.

alexforbes
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Joined: 2009-09-14
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I found a solution that worked for me. I first tried the posted solutions, which all are clearly useful. I deleted my jre6 folder, emptied recycle bin, rebooted, killed processes, etc. and still got the "unzipped" error.

What worked for me (in addition to all of the above):

When the Java installer checkbox appears "Change desination folder", CHECK IT. It will then install in C:\Program Files\Java\jre6 successfully.

scubeesnax
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Joined: 2009-08-26
Points: 0

WOW! This really works. Even the tech guys at AT&T couldn't figure it out. All I did was delete the program files/java and the /sun folders and BOOM, clean install. Thanks for this post. You really saved me!

I sure wish the FAQ/Error page folks at Java download would post your answer on their website, which gives useless advice that doesn't work.

Thanks again!

Eric

grandpawjim
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Joined: 2009-08-21
Points: 0

I never clould find any "jqs" file. Thinking outside the box, I went to my hard drive, went to Program Files, found Java and deleted the file. I went back and had a successful download.

bektop
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Joined: 2009-08-10
Points: 0

I also have this problem with [u]update 15[/u].
I've tried all listed above:
1) Kill jqs.exe process and all other Java processes
2) Uninstall all Java releasses & updates
3) Delete Java folder from Program Files
4) Run stand-alone installer and also the downloader
———————————————————
[b]Nothing helped...[/b]

I have IE8 installed. Do you think I should uninstall it? If I reinstall it again after installing Java, will I have the same error with other Java updates?

I checked this core.zip manually: seems like everything had been unpacked during the install... Maybe I can write smth. to the register to bring it to work?..

pfginne
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Joined: 2009-07-20
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See my post earlier. I also had IE8 installed when I encountered error 25099.

Try installing using a disserent browser.

Hope this helps!

whitevan1
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Joined: 2009-08-02
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ok yay got it and this works for FREE google pocketkillbox download free restart and run in safe mode (this was for windows xp) run killbox find jave in program files and tag it will delete folder then reboot normaly re download java job done and all for free yay good luck and it does work

allanhobbs
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Joined: 2009-08-09
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where did you get pocketkillbox? There are lots of finds for it, many duds.

tiredofmichigan
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Joined: 2009-08-11
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Howdy. I just registered here so I could tell my story about how I finally fixed this problem. Java support was no help as was mentioned already. I couldn't find "Java" in Start>All Programs; ditto for "Add/Remove Programs" & also Revo Uninstaller. JavaRa removed one Java file but I still got 25099 during unzip. Finally, emboldened by other success stories of users who manually deleted Java files I finally tried it. I've always heard warnings not to manually delete files because some could be shared with other programs so removing them could cause unexpected consequences but apparently, that's not a problem here.

I tried Start>Search next, then manually deleted jqs first but that didn't help either so I searched for "Java" & found one folder which I promptly deleted &...Success! I was finally able to install jre-6u15. Also, the jqs files got reinstalled. So, bottom line: don't be afraid to manually search for & delete Java folders in order to correct an error 25099. Regards. Dave

wmschramm
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Joined: 2009-07-28
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Go to C:\program files\java and delete the directory. The new Java will then install correctly

skraman
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Joined: 2009-07-25
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I would tend to believe, having looked at this forum and the solutions provided, in contrast to the "help" available at the official Java site, that whoever wrote the help documentation to the 25099 problem on the official Java site must get his/her head examined (partially, of course, since he/she has talked about only a partial solution). one feels awfully stupid trying to follow their instructions faithfully with no success and then stumbling upon solutions, which are effective, quick and correct.

a more efficient method for the "Java Help" site would be re-direct all the support requests to this forum !

Thanks to every one who helped solve the problem.

Cheers