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Jack Shirazi's blogJava Support! Well done, Sun ARE respondingPosted by jacksjpt on January 3, 2007 at 5:04 AM PST
I
blogged a couple of years ago that Sun just didn't understand what their customers want, with the specific example of looking for Java support that I was expecting to pay for.
Well, now that support is available at http://developers.sun.com/services/expertassistance/ . It's resonably priced - well actually its dead cheap if you do any decent amount of Java development. And I wasn't even looking for that, it was highlighted somewhere or other and I clicked through. So Sun, well done. Somehow your marketing found me, and your offering is great value. Here's one more suggestion. Stick a link on the front page menu of Java pages where you have "Popular Downloads" etc - it would fit really well in that "Resources" section. Well done, Sun, looking better than you have for a long time. »
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