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Jack Shirazi

Jack Shirazi is the author of O'Reilly's "Java Performance Tuning" and director of the popular website JavaPerformanceTuning.com/, the world's premier site for Java performance information. Jack writes articles for many magazines, usually about Java performance related matters. He also oversees the output at JavaPerformanceTuning.com, publishing around 1 000 performance tips a year as well as many articles about performance tools, discussion groups, and much more. In his earlier life Jack also published work on protein structure prediction and black hole thermodynamics, and contributed to some Perl5 core modules "back when he had more time".

 

Jack Shirazi's blog

Java Support! Well done, Sun ARE responding

Posted by jacksjpt on January 3, 2007 at 5:04 AM PST
I blogged a couple of years ago that Sun just didn't understand what their customers want, with the specific example of looking for Java support that I was expecting to pay for.

Well, now that support is available at http://developers.sun.com/services/expertassistance/ . It's resonably priced - well actually its dead cheap if you do any decent amount of Java development. And I wasn't even looking for that, it was highlighted somewhere or other and I clicked through. So Sun, well done. Somehow your marketing found me, and your offering is great value. Here's one more suggestion. Stick a link on the front page menu of Java pages where you have "Popular Downloads" etc - it would fit really well in that "Resources" section.

Well done, Sun, looking better than you have for a long time.

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